Kliksy Privacy Policy
Version 2026-11-07. Effective 7 November 2026.
This Privacy Policy explains how EBOOK MEDIA LLC handles personal data when you use Kliksy, create an account, pay for a subscription, contact us or visit our website and dashboard.
1. Who is responsible for your data
1.1 The controller of your personal data is EBOOK MEDIA LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA, which operates Kliksy. Contact for all privacy matters: ahoj@kliksy.sk.
1.2 Our representative in the European Union under Article 27 of the General Data Protection Regulation is 365 ACADEMY OÜ, registry code 16209274, Tartu mnt 67/1-13b, 10115 Tallinn, Estonia. You and supervisory authorities may contact our representative at ahoj@kliksy.sk, marked for the attention of the EU representative.
1.3 We have not appointed a data protection officer because we are not required to.
2. What this policy covers and what it does not
2.1 This policy covers personal data of our customers and their team members, of people who contact us, and of visitors to the Kliksy website, legal pages and dashboard.
2.2 It does not cover the pages that our customers publish on Kliksy. When you visit or submit a form on a customer's page, that customer is the controller of your data and we only process it on the customer's behalf as a processor. Please read the customer's own privacy policy and contact the customer to exercise your rights. If you contact us, we will forward your request to the customer where we can identify them.
3. What data we process, why and on what legal basis
| Data | Purpose | Legal basis |
|---|---|---|
| E-mail address, name, workspace name and settings | Creating and running your account and providing the Service | Performance of the contract, Article 6(1)(b) GDPR |
| One-time sign-in codes, session records with IP address, browser user agent and timestamps | Secure sign-in, keeping you signed in, preventing account takeover and abuse | Performance of the contract and our legitimate interest in security, Article 6(1)(b) and (f) |
| Connections of your AI agents: client name, granted permissions, access token records and timestamps | Letting your chosen AI agent work with your account and letting you see and revoke access | Performance of the contract, Article 6(1)(b) |
| Your content, pages, page databases, files and settings | Hosting and operating the Service | Performance of the contract, Article 6(1)(b) |
| Subscription data: Stripe customer and subscription identifiers, plan, status, renewal and cancellation dates | Billing, granting access to paid features | Performance of the contract, Article 6(1)(b) |
| Billing details collected by Stripe at checkout: name, billing address, country, VAT number if provided | Payment, invoicing, tax compliance, fraud prevention | Performance of the contract and legal obligation, Article 6(1)(b) and (c) |
| Records of your acceptance of our legal documents: version, confirmations, time, IP address and browser user agent | Proving the conclusion and content of the contract and your requests made at checkout | Legal obligation and our legitimate interest in proving our contracts, Article 6(1)(c) and (f) |
| Your marketing preference and e-mail address | Sending tips, news and offers about Kliksy | Your consent, Article 6(1)(a), which you may withdraw at any time |
| Messages you send us and our replies | Support and answering your questions | Performance of the contract or our legitimate interest in answering you, Article 6(1)(b) and (f) |
| Activity history, usage counters, error and security logs | Operating, securing and limiting the cost of the Service, preventing abuse, investigating incidents | Our legitimate interest, Article 6(1)(f) |
| Notices about illegal content and related correspondence: name, e-mail, the notice | Handling notices and complaints under the Digital Services Act and copyright law | Legal obligation, Article 6(1)(c) |
3.1 Providing your e-mail address is necessary to create an account. Without the data needed for payment we cannot provide a paid subscription. Everything else is optional.
3.2 Where we rely on legitimate interests, we have balanced them against your rights. You may object at any time as described in Section 8.
3.3 We do not make decisions about you based solely on automated processing that have legal or similarly significant effects. The Service applies automatic technical limits, such as rate limits and storage caps, equally to all accounts.
3.4 We do not sell your personal data and do not share it for cross-context behavioral advertising.
4. Cookies
4.1 The Kliksy dashboard uses only cookies that are strictly necessary to sign you in, keep your session secure and connect your AI agent. We do not use analytics or advertising cookies on our website or dashboard. Details are in our Cookie Policy.
5. Who receives your data
5.1 We use the following service providers, who process data on our behalf under contracts that protect it:
| Provider | Purpose | Location |
|---|---|---|
| Cloudflare, Inc. | Hosting, content delivery, databases, file storage, backups, DNS, security and e-mail sending | Global network. Customer page databases, files and backups are stored in the European Union where the Service is configured for it |
| Stripe, Inc. and its affiliates | Subscription payments, invoices, customer billing portal, fraud prevention | United States and European Union |
| Plus Five Five, Inc., operating Resend | Delivery of sign-in codes and service e-mails when used | United States |
| Google LLC | Our support mailbox | United States and other countries |
5.2 Stripe also acts as an independent controller for some payment data, under its own privacy policy.
5.3 We may disclose data to authorities, courts or other parties where the law requires it, to establish or defend legal claims, to protect the rights, safety or property of our customers, third parties or us, and to our professional advisers under confidentiality.
5.4 If we are involved in a merger, acquisition or sale of assets, your data may be transferred to the successor, who will continue to protect it under this policy.
6. International transfers
6.1 EBOOK MEDIA LLC is established in the United States and some of our providers process data outside the European Economic Area. Where personal data is transferred from the European Economic Area to a country without an adequacy decision, we rely on the EU-U.S. Data Privacy Framework for certified recipients or on the Standard Contractual Clauses approved by the European Commission, together with additional measures where needed. You may request a copy of the relevant safeguards at ahoj@kliksy.sk.
7. How long we keep data
| Data | Retention |
|---|---|
| Account data and your content | For the life of your account, then deleted within 30 days after the account is closed or the subscription ends |
| Backups and recovery history | Up to 30 days, then overwritten |
| Session records | Until the session expires, at most 7 days, plus up to 90 days in security records |
| Usage counters, activity and security logs | Up to 90 days, longer only if needed to investigate a specific incident |
| Invoices, payment and tax records | 10 years, as required by tax law |
| Records of acceptance of legal documents | For the duration of the contract and then until the limitation period for claims expires, normally 4 years after the contract ends |
| Marketing preference | Until you withdraw consent, plus proof of the withdrawal for up to 4 years |
| Support correspondence | Up to 3 years after the matter is closed |
| Notices about content | Up to 3 years after the decision |
8. Your rights
8.1 Under the GDPR you have the right to access your data, to have it corrected, deleted or restricted, to data portability, and to object to processing based on our legitimate interests. You may object to direct marketing at any time.
8.2 Where processing is based on consent, you may withdraw your consent at any time with effect for the future, by using the unsubscribe link in any marketing e-mail or by writing to us.
8.3 To exercise your rights, write to ahoj@kliksy.sk from the e-mail address of your account. We may ask you to confirm your identity. We reply within one month, which may be extended where the law allows.
8.4 You have the right to lodge a complaint with a supervisory authority, in particular in the EU country of your residence, place of work or the place of the alleged infringement. In Slovakia this is the Office for Personal Data Protection of the Slovak Republic, Úrad na ochranu osobných údajov Slovenskej republiky, www.dataprotection.gov.sk.
9. Security
9.1 We protect data with measures including encryption in transit, encryption of stored secrets, separation of customer data, scoped access tokens with short lifetimes, least privilege access, rate limits, logging with redaction of secrets and regular backups. No system is completely secure, and we cannot guarantee absolute security.
9.2 If a personal data breach is likely to result in a high risk to your rights and freedoms, we will inform you without undue delay.
10. Children
10.1 Kliksy is intended only for adults acting for business purposes. We do not knowingly collect data of anyone under 18. If you believe a minor has given us data, contact us and we will delete it.
11. Changes
11.1 We may update this policy. We will publish the new version with its effective date and, for material changes, inform customers by e-mail or in the dashboard.
12. Contact
EBOOK MEDIA LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA. E-mail: ahoj@kliksy.sk.